Pet care, made clear.
These are the questions pet parents ask most often before getting started. If you still need help, send a quick inquiry and Raven will point you in the right direction.
What areas does Raven's K9 to 5 serve?
Raven's K9 to 5 serves Louisville, Kentucky and the surrounding Kentuckiana area, including southern Indiana.
How do I book pet care?
New clients register through the Time To Pet client portal, and existing clients log in there to manage care. If you have questions before booking, use the quick inquiry form on the contact page.
How do deposits and payments work?
A 50% deposit holds future dates. Full payment is due before care begins. Short-notice requests and single-day requests are paid at booking.
What is the cancellation policy?
Schedule changes go through Time To Pet. Cancellations do not automatically create a refund. Unused time, early returns, and late arrivals are not refundable, and credits are handled case by case.
What qualifications and visit updates do you provide?
Raven is Fear Free Certified, Pet First Aid & CPR trained, and insured. GPS-tracked visits and photo report cards are provided through Time To Pet.
What kinds of animals do you care for?
Care is available for dogs, cats, small animals, exotics, and farm animals.
How does boarding drop-off and pickup work?
Boarding drop-off and pickup are appointment-only at the front door. Clients do not enter the residence. The address is shared after drop-off and pickup times are confirmed.
Do you accept pets with aggression or safety concerns?
Aggressive or unsafe pets cannot be accepted. Behavior history must be disclosed honestly, and pets must be safely manageable for care.
What happens if my pet needs emergency veterinary care?
Clients remain responsible for veterinary expenses and must provide a reliable emergency contact.
How do you access my home for drop-ins or house sitting?
Clients provide a dependable lockbox or another approved access method, along with accurate entry instructions.
What do services cost?
Starting prices are: boarding from $48 per day, daycare from $42 per day, drop-in visits from $20 to $50, dog walking from $20 to $50, overnight house sitting from $150 to $350, and 24-hour care at $400 per calendar day.
What is the best way to contact Raven's K9 to 5?
Text is preferred at 812-888-8278. You can also email ravensk9to5@gmail.com.